Shipping:
India Orders:
Domestic prepaid orders are processed within 2 business days, while COD orders take 3 business days for processing.
Delivery within India typically takes 3-7 business days upon confirmation.
Some remote or low-coverage areas may require 10-12 working days for delivery.
Delivery Details:
Deliveries occur between 10:00 AM and 6:00 PM, Monday to Saturday (excluding public holidays).
Someone must sign for the delivery; if you’re unavailable, consider an alternative person (family member, colleague, neighbor).
lathercraft.in isn’t responsible for damage after delivery.
For complaints, contact Customer Care within 7 business days of receiving your order.List item
Shipping Charges (India):
Below Rs. 300: Rs. 60 shipping charge
Rs. 301 to Rs. 500: Rs. 45 shipping charge
Above Rs. 500: Free shipping
Returns & Refunds:
Opened or damaged products cannot be returned.
If a product arrives damaged, inform within 24 hours with video proof of unboxing.
Refunds processed within 7 business days via the original payment mode.
No refunds after the order ships.
Prepaid order cancellations after 2 hours incur a 30% deduction. This helps us to cover the processing, shipping and packaging costs.
For shipment queries, contact contact@lathercraft.in.